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You can provide remote assistance to a user through Flexxible Assist from two sections:
  • Workspaces
  • Sessions
From either of these views, you only need to select the session or the device and launch the remote assistance operation: raass Important: if the device has interactive remote assistance configured, the user’s consent is required for the support operator to take control of the session. This consent is shown to the user as a pop-up window and adapts to the language the user has set on the device being controlled: raconsent For more information about remote assistance, see here.