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Version: 25.2

Workspaces in Portal

Workspaces allows users to have an overview of the status of each of the organization's devices. Everything that happens with the devices in the Workspaces module can be accessed from this section.

The general view of Workspaces in Portal shows a table listing the organization's devices, along with the following information:

  • Name: device name
  • FQDN: domain name associated with the device
  • IP Address: IP address of the device
  • Operating System: the device's operating system
  • CPU Cores: number of CPU cores the device has
  • RAM: amount of RAM the device has, in megabytes (MB)
  • Type: type of device (Physical or Virtual)
  • Last User: name of the last user who used the device

Device detail view​

To access specific data about a device, click on its name. Next, at the top of the view, you will see the current status: Online (green background) or Offline (gray background).

analog

The detail view is divided into the following tabs:

Overview​

At the top of this view, a group of cards provides easy access to specific data about the selected device: Status, Operating System (OS), Type, User, Connection, IP Address, FlexxAgent version and FlexxAgent last report.

Agent

Next, ten sections offer detailed information:

  1. General: device identification, usage, and connection
  2. Device: hardware description of the device
  3. Resources: space resources in use on the device
  4. Connectivity: type of connectivity and addresses associated with the device
  5. Security: data about the device's security solutions
  6. Update: update status of the operating system and the target
  7. OS: type, version, and location of the operating system
  8. FlexxAgent: general status of FlexxAgent on the device and information about its reporting group
  9. Expanded: data about the motherboard and the device's Basic Input Output System (BIOS)
  10. Virtualization: hypervisor, broker, and more data about the virtual device, if applicable

From Overview, the user can copy the desired information by hovering over the element.

installed-app

Installed apps​

This tab shows a table with the list of applications installed that FlexxAgent has found on the device being consulted.

installed-app

The information includes:

  • Name: name of the application installed on the device
  • Publisher: company that developed the application
  • Version: version of the application
  • Installed On: date it was first reported on the device
  • Installation location: folder where the application is located
  • Last Report: date it was last reported on the device

Active alerts​

This section displays a table with the list of active alerts found on the device being queried.

wks-active-alerts

The information includes:

  • Severity: severity level (Critical, Warning or Informative)
  • Alert name: name that identifies the alert. You can click on it for more details.

wks-alerts-detail

  • Information: description of the alert
  • Start date: day and time when the alert is recorded
  • Notification date: day and time of the alert notification
  • Item: name of the device where the alert is recorded

Operations​

This section displays a table with the list of Operations registered on the device being queried. The information includes:

  • Operation name: type of operation performed on the device
  • Status: status of the operation (Successful or Failed)
  • Created on: date and time the operation was created
  • Start date: date and time the operation started
  • End date: date and time the operation ended
  • Owner: email of the user who performed the operation

Sessions​

This section displays a table with the list of sessions registered on the device being queried. The information includes:

  • User: name of the user who has logged into the device
  • Session type: type of session started (Device or Application, for virtualized application sessions)
  • Windows session ID: Windows session identifier
  • Connection status: session connection status (Disconnected or Active)
  • Start date: session start date and time
  • CPU usage: percentage of processor usage by the session, excluding resources used by other sessions or system processes
  • RAM usage: amount of temporary memory used by the activities and applications of a specific user during a session
  • RTT usage: time it takes for a data packet to travel from the user's device to a remote server or destination and back to the user

Windows services​

This section displays a table with the list of Windows services registered on the device being queried. The information includes:

  • Display name: name of the programs running in the background
  • Status: status of the Windows services (Running or Stopped)
  • Startup type: how the service has been activated (Automatic, Manual or Disabled)
  • Log on as: log-on mode
  • Accept stop: whether the Windows services accept to stop or not (Yes or No)

Disks​

This section displays a table with the list of disk partitions registered on the device being queried. The information includes:

  • Device ID: device name
  • Name: name of the main disk partition
  • Encryption: indicates whether the device is encrypted or not, or if no value is available (N/A)
  • Encryption method: indicates the encryption method
  • Volume label: name assigned to the disk
  • Total size: in megabytes, total disk space
  • Used size: in megabytes, used disk space
  • Percentage used: in percentage, used disk space
  • OS unit: unit possession (Yes or No)
  • Location: disk location path
  • Partition: indicates the number of storage divisions the disk has

Reporting groups history​

This section shows a table with a list of Reporting Groups to which the device currently belongs or has belonged. The information includes:

  • Source: reporting group from which the device originates
  • Destination: reporting group to which the device is entering
  • Assignment type: Manual or Automatic assignment
  • Requested date: date and time of the device's reporting group change

Plug and Play (PnP) events​

This section shows a table with a list of the PnP events that have been logged on the device that is being queried. The information includes:

  • Action: state of the hardware component (printer, mouse, etc.) in relation to the device (Plugged in or Unplugged)
  • Date: last PnP update recorded by FlexxAgent
  • User: user currently using the device
  • Description: hardware component connected to the device
  • Device ID: identification code of the hardware component connected to the device

Plug and Play (PnP) errors​

This section shows a table with a list of the PnP errors that have been logged on the device that is being queried. The information includes:

  • Name: name of the hardware component connected to the device
  • Update date: last PnP update recorded by FlexxAgent
  • Class: type of hardware component connected to the device
  • Device ID: identification code of the hardware component connected to the device

Group Policy (GPO)​

This section shows a table with a list of GPOs that have been logged on the device that is being queried. The information includes:

  • Display name: name assigned to the policy
  • Last application time: date and time of the last policy application

Boot history​

Through a chart, this section shows the boot time log of the device that is being queried.

boot-history-wks

Installed updates​

This section displays a table listing the installed updates on the device that is being checked. The information includes:

  • Installation date: date when the update was installed on the device.
  • KB: unique identifier of the Microsoft update package
  • Product: name of the product to which the update is applied
  • Severity: level of urgency detected for executing the update (Critical, Important, Moderate, Low, Unspecified)
  • Arrival date: release date of the update
  • Category: category assigned to the update

Pending updates​

This section displays a table listing the pending updates on the device that is being checked. The information includes:

  • KB: unique identifier of the Microsoft update package
  • Product: name of the product to which the update is applied
  • Severity: level of urgency detected for executing the update (Critical, Important, Moderate, Low, Unspecified)
  • Arrival date: release date of the update
  • Category: category assigned to the update
info

The Workspaces section in the Portal is informative. Actions on the devices must be performed from the Workspaces module.