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Version: 25.10

Operations

Operations allows you to view and manage actions that have been executed on the devices. It serves as the main source of information about the execution and status of operations in the environment.

Through a dynamic table, users can consult detailed information about each operation, its status, origin, type, and results.

operations-tab

Each record in the table includes the following fields:

  • Description. Brief explanation of the operation performed.

  • Operation Type. Name of the executed operation.

  • Workspaces. Number of devices that executed the operation.

  • Status. Current execution status: In Progress, Error, Complete, and Pending.

  • Warnings. Number of warnings recorded during execution.

  • Errors. Number of errors detected.

  • Summary. Visual indicator of the operation result:

    • Green: Complete
    • Yellow: Pending
    • Red: Error
    • Gray: Unknown

  • Initiated by. User who executed an operation.

  • Started At. Date and time of the start.

  • Ended At. Date and time of completion.

  • Created at. Date and time of the record creation.

Available filters​

The results of the table can be filtered by Status, Operation Type, and Date.

Operation details​

By selecting an operation from the table, you access its detail view, composed of the Details and Workspaces tabs.

operation-details

Details​

At the top, summary cards are displayed with the main details of the operation:

  • State
  • Summary
  • Duration
  • Workspaces
  • Errors
  • Initiated by

Overview​

Displays the general data of the operation:

  • Caption
  • Operation Type
  • State
  • Created at
  • Started At
  • Ended At

If it corresponds to remote assistance, the corresponding tab will be activated:

Remote Assistance​

  • Type. Indicates whether it's interactive (attended), dynamic, or unattended.
  • Started At. Start date and time of the assistance.
  • Ended At. Date and time of completion.
  • Duration. Total session time.

Workspaces​

This tab shows a table with the information of the device on which the operation was executed:

  • Name. Device identification. Clicking opens its detail view.
  • Report group. Reporting group to which it belongs.
  • Status. Current execution status on that device.
  • Started At. Date and time the operation started.
  • Ended At. Date and time of completion.