M365 summary

This section provides an overall view of the use and consumption of Microsoft 365 licenses in the organization. Its goal is to identify optimization and cost-reduction opportunities by analyzing purchased licenses, their assignment, and how users actually use Microsoft applications. The available information helps you answer questions such as:

• What potential savings exist on purchased licenses that are not assigned?
• Which licenses are assigned to inactive users and what is their cost?
• Are there users with more comprehensive licenses than they actually need?
• Which users only use web applications and might require a different type of license?
• How do these metrics evolve over time?

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Requirement

This feature is not enabled by default. To access it, you must first enable Microsoft 365 licensing from the Integrations section.

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Information panels

The information is organized into panels that show relevant indicators for license usage and optimization:

• Potential annual savings
• Licenses to review
• General information

At the top of this view there are two selectors, Tenant and Period, that let you filter the data shown in each information panel. The selection does not apply to the historical evolution charts. Period Lets you select the time interval for which you want to view information.

• The available periods always correspond to calendar months.
• Only periods for which data is available are shown.
• By default, the most recent period is selected.

Tenant If the organization has more than one tenant configured, this selector lets you choose the source of the data to be displayed in the view.

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Potential annual savings

Shows an estimate of the annual savings that could be achieved by optimizing licensing.

• Unassigned licenses. Estimated annual amount corresponding to purchased licenses that are not assigned to any user.
• Inactive users. Estimated annual amount corresponding to licenses assigned to users with no activity in the last 90 days.
• Users with excess licenses. Estimated annual amount corresponding to users who have more comprehensive licenses than needed based on their usage of Microsoft applications.
• Web-only users. Estimated annual amount corresponding to users who exclusively use web applications, even though they have licenses that include desktop applications.

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Licenses to review

Shows the number of users or licenses in the licensing:

• Unassigned licenses. Purchased licenses that are not assigned to any user.
• Inactive users. Users with a license assigned who have had no activity in the last 90 days.
• Users with excess licenses. Users who might have a higher license than they need.
• Web-only users. Users who only use web applications.

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General information

Shows basic information about the current state of the licensing data.

• Last synchronization date. Date and time of the last licensing data update.
• Users with licenses. Total number of users with at least one license assigned.

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Reports

To view the detailed data, each panel provides direct access to the corresponding report in the Reports section.

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Historical evolution charts

The charts in this section let you analyze the evolution over time of the optimization metrics and verify the impact of measures applied to license usage.

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Evolution of potential annual savings

Shows the monthly evolution of the following metrics:

• Unassigned licenses
• Inactive users
• Users with excess licenses
• Web-only users

The chart lets you compare the evolution of the estimated potential annual savings for each of the categories analyzed. Hovering the cursor over a point on the chart shows the values corresponding to that period.

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License evolution

Shows the monthly evolution of the following metrics:

• Unassigned licenses
• Inactive users
• Users with excess licenses
• Web-only users
• Users with licenses

The chart lets you visualize how the different licensing metrics evolve over time and assess the impact of the optimization measures applied. Hovering the cursor over a point on the chart shows the values corresponding to the selected period.

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Subscriptions and licenses

Shows detailed information about purchased licenses, their consumption, and their status.

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Table information

The table shows the following information:

• Account. Microsoft Entra ID tenant to which the subscription belongs.
• License. Name of the purchased license.
• Product code. License reference code.
• Enabled. Total number of licenses available for the subscription.
• Consumed. Number of licenses currently assigned to users.
• %. Percentage of assigned licenses relative to the total available.
• Type. Subscription type or license mode.
• Status. Current status of the subscription.
• Suspended. Number of licenses included in suspended subscriptions.
• Warning. Number of licenses that are in a warning state and require some administrative action.
• Blocked. Number of licenses whose access to services has been restricted by Microsoft.
• Next lifecycle. Date on which the next change in the subscription lifecycle will occur.
• Trial. Indicates whether the subscription corresponds to a trial version.