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Version: 25.4

Workspaces View

The Workspaces list view allows access to the list of devices that make up the organization. From there you can organize, filter, search, and send operations to the devices.

Workspaces

Filtering​

The information displayed on the screen can be customized by adding or removing columns of information using Column chooser and saving the filters used for future queries in the user profile.

Header filtering options​

The top menu concentrates tools, icons for each attribute, which filter the list based on the following criteria:

  • Device technology filter:
    • Device type: physical or virtual.
    • Session broker used: Citrix, RDP or unknown.
    • Hypervisor: Hyper-V, Nutanix, vSphere, physical or unknown
  • Device state filter:
    • The device has active notifications.
    • The device is off.
    • The device is in an unknown state for the broker.
    • The device is in OK state.

Once a device is selected, or through a multiple selection, the Operations button provides access to perform various tasks such as Power and Connection Actions or send Notifications to users.

In My Filters there are also additional filtering options.

List filtering options​

The filtering options for the list view are available at Opciones de filtrado del listado.

Filter management​

The filters generated through the interface options can be saved as user filters. They are located along with the predefined filters in the My filters option

Microservices execution​

From the >- button, you can run any microservice enabled for the organization that has System as a configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are performed from the Portal.

Available operations​

Depending on the view from which the Operations button is activated (list view or detail view), access to different actions will be provided.

operations

Operations from the list view​

The following operations can be performed:

Power and connection actions​

  • Power on: only available for devices with an associated broker.
  • Power off the device.
  • Reboot the device.
  • Force power off: only available for devices with an associated broker.
  • Force reboot: only available for devices with an associated broker.
  • Power on (Wake on LAN): only available for physical devices that are compatible and configured to support remote power on via Wake on LAN.
  • Log off user.
  • Force log off user.
  • Disconnect user session.

Tags​

Tags are keywords that can be assigned to one or more devices that share some common characteristic, in order to recognize and organize them for efficient management.

To assign one or more tags, first select the devices and then click Add in Operations. From here, the available tags, if any, will be displayed so they can be associated with the device.

From Edit you can change the tag or assign another to the device. And Delete disassociates a tag from this.

The Filter by tag option in the top menu of the Workspaces list view allows filtering devices by tag name so that actions can be performed on them simultaneously.

FlexxAgent​

Update the agent on the selected devices to the latest available version.

Maintenance (drain mode)​

Only available for devices with an associated broker, configure the maintenance mode (Citrix) or Drain (AVD), which inhibits login for new users on the configured hosts.

Refresh device info​

Refresh the data of the selected virtual devices with the Citrix and/or Azure broker, simply update the device's brokering information and it is of great help in diagnosing Unavailable or Unregistered states.

This operation does not act on physical devices. And it requires configuring a subscription to the broker from Workspaces.

Force compliance check​

Force the compliance evaluation of regulations and allows evaluating the compliance of these on the device after making the necessary corrections, without waiting for the refresh time configured in the regulations settings.

Force update custom fields​

Forces the retrieval of custom fields configured in settings. This option allows updating on demand, without waiting for the refresh configured in settings.

Remote Administration​

Allows running the Microsoft remote connection, delivering an .rdp or .rdg file. This option is only available for environments connected to Azure Virtual Desktop subscriptions and with the Workspaces console deployment within the same subscription (also requires network-level connectivity Workspaces -> Session Hosts).

Remote Assistance​

Allows launching three types of remote assistance:

  • Interactive: requires user consent to view and take control of their session.
  • Unattended: allows administrative access to server or self-service type devices that do not necessarily have a user on the other side of the screen.
  • Dynamic: allows an operator to act on a device regardless of whether the user has an active session at that moment.
info

On multi-session devices, dynamic remote assistance will only work if there is a single concurrent remote assistance session on the device.

Device type​

Define the type of device, so they can be organized into different views of the console. Available options:

  • Workspace: type of physical device used by a user. It is visible in the Workspaces section.
  • Workspace (AVD Session Host): type of virtual device hosted in Azure Virtual Desktop used by a user. It is visible in the Workspaces section.
  • Server: type of physical or virtual device that serves multiple users within the organization or its infrastructure. It is visible in the Servers section.
  • Hidden: allows hiding a device from all lists.

Notifications​

Send notifications to the selected devices. These can be pop-up notifications or those that reserve part of the screen.

Change the report group​

Allows changing the report group of the selected devices, even when they are powered off. When performing this action, the configuration of the target report group will be applied, which includes:

  • Remote Assistance configuration
  • Organization users with access or visibility
  • Associated update policy

If the user making the change has access to more than one organization, they can also "move" the devices to a report group of another organization.

When changing the report group of a powered-off device, the operation is scheduled and executed when the device is powered on.