Workspaces

The Workspaces list view allows access to the list of devices that make up the organization. From there, you can organize, filter, search, and send operations to the devices.

Filtering

The information displayed on the screen can be customized by adding or removing information columns using the Column chooser and saving the filters used for future queries in the user profile.

Header Filtering Options

At the top of the screen, tools and icons for each attribute are concentrated, allowing you to filter the list based on the following criteria:

• Filtering by device technology:
  • Device type: Physical or Virtual
  • Session broker used: Citrix, RDP, or Unknown
  • Hypervisor: Hyper-V, Nutanix, vSphere, Physical, or Unknown
• Filtering by device status:
  • The device has active notifications.
  • The device is off.
  • The device is in an unknown state for the broker.
  • The device is in an OK state.

Once a device is selected, or through multiple selections, the Operaciones button provides access to perform various tasks such as Power and connection actions or send Notifications to users. You can consult the details of these functionalities in the Available Actions section.

In Mis filtros there are also additional filtering options that allow selecting devices according to the applications installed on them.

List Filtering Options

Filtering options for the list view are available in Filtering options for the list

Filter management

Filters generated through the interface options can be saved as user filters. They are located along with the predefined filters in the My filters option

Microservice Execution

From the >- button, it is possible to execute any microservice enabled for the organization that has System as configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are carried out from the Portal.

Available operations

Depending on the view from which the Operations button is activated (list view or detail view), access to different actions will be granted.

Operations from the list view

From the Workspaces list view, the following operations can be performed on the selected devices.

Power and connectivity actions

• Power on: only available for devices with an associated broker.
• Power off the device.
• Restart the device.
• Force power off: only available for devices with an associated broker.
• Force restart: only available for devices with an associated broker.
• Power on (Wake On LAN): only available for physical devices that are compatible and configured to support remote power on via Wake On LAN.
• Log off the user.
• Force user logoff.
• Disconnect the user session.

Tags

Tags are keywords that can be assigned to one or more devices that have some characteristic in common, in order to recognize and organize them for efficient management.

To assign one or more tags, first select the desired devices and then click Add in Operations. From here, the available tags, if any, will be displayed so they can be associated with the device.

From Edit you can change the tag or assign another one to the device. And Delete disassociates a tag from it.

The Filter by tag option in the top menu of the Workspaces list view allows you to filter devices by tag name so that actions can be performed on them simultaneously.

FlexxAgent

Allows updating the agent on the selected devices to the latest available version.

Maintenance (drain mode)

Only available for devices with an associated broker, allows configuring maintenance mode (Citrix) or Drain (AVD), which prevents new user logins on configured hosts.

Update the workspace information

Allows refreshing the data of selected virtual devices with the Citrix and/or Azure broker, easily updates the device's brokering information, and is very helpful in diagnosing Unavailable or Unregistered states.

This operation does not affect physical devices. And requires configuring a subscription to the broker from Workspaces.

Enforce compliance

Forces immediate evaluation of compliance with regulations and allows you to assess compliance on the device after making necessary corrections, without waiting for the refresh time configured in the regulation settings.

Force update of custom fields

Forces the retrieval of custom fields configured in settings. This option allows on-demand updating, without waiting for the refresh configured in settings.

Remote administration

Allows executing Microsoft remote connection, delivering a .rdp or .rdg file. This option is only available for environments connected to Azure Virtual Desktop subscriptions with the deployment of the Workspaces console within the same subscription (also requires network level connectivity Workspaces -> Session Hosts).

Remote Assistance

Permite lanzar la asistencia remota a usuarios en modo interactivo, la cual requiere el consentimiento del usuario para ver y tomar control de su sesión; o ejecutar la asistencia remota desatendida, que permite el acceso administrativo a dispositivos de tipo servidor o autoservicio que no necesariamente tienen un usuario al otro lado de la pantalla.

Machine type

Allows you to define the device type for the selected devices, so they can be organized into different views of the console. Available options:

• Workspace: type of physical device used by a user. It is visible in the Workspaces section.
• Workspace (AVD Session Host): type of virtual device hosted on Azure Virtual Desktop used by a user. It is visible in the Workspaces section.
• Server: type of physical or virtual device that serves multiple users of the organization or its infrastructure. It is visible in the Servers section.
• Hidden: allows hiding a device from all listings.

Notifications

Allows sending notifications to selected devices. These could be pop-up notifications or ones that reserve a screen spot.

Change report group

This option allows changing the selected devices' reporting group. Upon making the change, the target reporting group's configuration will be applied, which includes:

• Remote assistance configuration
• Organization users with access and/or visibility
• Associated patch policy

If the user changing the reporting group on the devices has access to more than one organization, they can also "move" the devices to a reporting group of another organization.