Detail view

Clicking on any record in the list of workspaces accesses the device detail view. The interface is structured into four sections:

• Available actions at the top
• General information
• Extended information
• Specific information segmented into tabs at the bottom

Available actions

The detail view allows performing the same actions on the active device as in the list view, except for updating FlexxAgent, in addition to other actions that are only available in this view.

Available actions:

• Microservices execution.
• Perform actions included in the Operations button.

Microservice Execution

From the >- button, it is possible to execute any microservice enabled for the organization that has System as configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are carried out from the Portal.

Operations

From the device detail view, the same Operations as in the list view can be executed, in addition to Edit, Session Analyzer Log and OS Patching.

Edit

This operation allows the user to assign an identification code to a workspace and/or a description.

The code associates the device with an inventory item, to edit it click Operations -> Edit -> Code.

The Description field allows adding free text as a description or notes to the device.

When the code and/or description are defined, they will be visible in the general information block of the device and can be filtered by these fields in the list views.

Session Analyzer Tracking Log

The FlexxAgent Analyzer logs can be configured to include or exclude information by levels of criticality. From Operations -> Session Analyzer tracking log you can manage the log level change for FlexxAgent Analyzer.

These logs are stored in the %LOCALAPPDATA%\FAAgent\Logs directory.

OS Patching

This option allows managing the patching of the device that has Windows as an operating system.

Available options:

• Get pending patches: retrieves, in list format, the patches available for installation on the device.
• Get installed patches: retrieves, in list format, the patches installed on the device.
• Patch now: installs the pending patches on the device.

For all patches, Id, Install/Publication Date, Severity and the Title or Name of the package are obtained.

General

The general information block of the device contains:

• Name: device hostname
• Status: power state (on - off)
• FlexxAgent Version: FlexxClient version number
• FlexxAgent Status: execution state of FlexxAgent (running - stopped)
• FlexxAgent Last Report Date: date of the last report received from FlexxAgent on the device
• Connection Type: type of connection used by the device (ethernet - wireless)
• Subnet: network addressing
• MAC Address: MAC identifier
• Network Changes: indicates if the device has recently changed its network configuration
• Number of sessions on the device: number of user sessions established on the device in Connected or Disconnected state
• Last User: last user connected to the device in domain\account format
• Connected from: when the selected device is a VDI or similar, shows the name of the endpoint from which the virtual device is accessed
• Connection Time: connection date
• Domain: domain to which the device belongs
• OU: organizational unit of the domain where the device account resides

Extended

The extended information block of the device contains:

• RAM: total amount of RAM
• Cores: number of processor cores
• IP Address: IP address of the device
• OS: operating system
• Operating system: operating system version
• OS Build: operating system build number
• Uptime: the time the workspace has been running since it was last started or restarted. It is important to note that if quick start (fastboot) is enabled, the workspace is only turned off when it is restarted.
• Idle Time: the time elapsed since the last input event was received in the user session. Shows 0 if the user is effectively using any input device connected to the workspace.
• Last Windows Update: date of the last patch application
• Duration of the last startup: duration of the boot phase of the last startup
• Pending restart: Determines if the device has a pending restart to apply updates.
• Google Chrome Version: Google Chrome build number, if installed.
• Microsoft Edge Version: Microsoft Edge build number, if installed.

Tabs

The tabs at the bottom show grouped specific information. The following are included:

Sessions

This tab offers a list view for the user sessions established on the device. They can be active or inactive (user disconnected).

Performance

This tab groups graphs of the main performance counters for the last two hours.

The following graphs are included:

• CPU: processor usage percentage
• Memory: amount of memory used and available
• Bandwidth Usage: amount of incoming and outgoing traffic
• UID: user input delay. Refers to the time lapse between the moment a user performs an action, such as clicking a mouse button or pressing a key, and the moment the corresponding response is displayed on the screen or executed.
• Connection Signal: percentage of signal reception when the device connects via any wireless method.

At the top of the tab, a link allows direct access to the diagnostic view for the active device in Analyzer.

Jobs

All actions performed from Workspaces on one or multiple devices are audited in the job queue. This tab allows you to check the jobs performed for the active device, without the need to go to the jobs section.

Alerts

This tab shows a list of all active alerts, if any, for the active device. When a device has an active alert, a message is additionally displayed at the top of the screen.

Event Log

This tab presents information about log events present on the device. By default, it filters errors and only shows those with Error or Critical severity. It retrieves them from the device at 10-minute intervals.

Using the options available in the configuration, it is possible to modify the sampling time or include specific events by their ID.

Connection Log

This tab contains information about the connections to the device, that is, each time a user starts or reconnects a disconnected session.

The session end date is only reported for disconnected or closed sessions. While the session remains active, the session end date will remain empty.

Windows Services

This tab allows you to view the status of services and perform start, restart, or stop operations on Windows services.

Disks

This tab offers a list view with all partitions present on all disks identified in the system, as well as statistics on their capacity and occupancy levels.

Boot History

This tab allows viewing a graph of historical records of the time taken during the device's boot.

Notifications

Allows you to see if the device has any active notifications and its configuration. When there are active notifications, a warning is additionally displayed at the top of the page.

Security

FlexxAgent will detect if a device has Crowdstrike Falcon installed and display the information in the EDR tab of the device detail view. There you can check the installed version, the correct or incorrect execution status, as well as the CPU and memory resource usage.

If you also want to capture detections to display them in Workspaces, you must configure the API access data to the Crowdstrike Falcon instance in the CrowdStrike section of Level 3 -> Messaging service (IoT Hub).

Conformity

Allows you to view the status of the compliance policy configured for the active device. In the available actions at the top, by accessing the Operations button, there is the Enforce compliance action to update this field on demand.

Group Policy (GPO)

This tab shows information about the group policies applied to the active device. Allows you to view the names of the policies as well as the check time.

PnP Devices

This tab allows you to view at the top the PnP devices that are in an error state, which may be due to hardware or driver malfunction or incorrect configuration of the device or its driver.

All PnP events are recorded at the bottom of the tab. Each time a peripheral device is connected or disconnected, a record is generated in this table with the device information.

System Summary

This tab shows system information for Windows devices. Includes:

Field	Detail
OSVersion	Operating system version number
OtherOSDescription	Additional description of the current version of the operating system (optional)
OSManufacturer	Name of the operating system manufacturer. In the case of Windows-based systems, this value is "Microsoft Corporation"
SystemModel	Name of the product that a manufacturer gives to a device
SystemType	System running on the Windows-based device
SystemSKU	Product stock-keeping unit (SKU) information (optional)
Processor	Name, number of cores and number of logical processors of the processor
BIOSReleaseDate	UTC release date of the Windows BIOS
EmbeddedControllerVersion	Major and minor versions of the embedded controller firmware, separated by “.”
BaseBoardManufacturer	Name of the organization responsible for manufacturing the physical device
BaseBoardProduct	Part number of the baseboard defined by the manufacturer
BaseBoardVersion	Version of the physical device
PlatformRole	Type of chassis where Unspecified = 0, Desktop = 1, Mobile = 2, Workstation = 3, EnterpriseServer = 4, SOHOServer = 5, AppliancePC = 6, PerformanceServer = 7, MaximumValue = 8
WindowsDirectory	Windows directory of the operating system
SystemDirectory	System directory of the operating system
BootDevice	Name of the disk drive from which the Windows operating system starts
Locale	Language Identifier Name used by the operating system
TimeZone	Time zone name of the operating system
PageFileSpace	Actual amount of disk space allocated for use as a paging file, in megabytes
PageFile	Paging file name
BIOSMode	Device boot mode (BIOS or UEFI)
SecureBootState	Secure boot mode state (Off, On)