Detail view

Clicking on any record from the list of workspaces takes you to the device detail view. The interface is structured into four sections:

• Available actions at the top
• General information
• Extended information
• Specific information segmented into tabs at the bottom

Available actions

The detail view allows you to perform the same actions on the active device as in the list view, except for updating FlexxAgent, as well as other actions that are only available in this view.

Available actions:

• Microservices execution.
• Perform actions included in the Operations button.

Microservices execution

From the >- button it is possible to execute any microservice enabled for the organization that has System as the configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are performed from the Portal.

Operations

From the detail view of a device you can perform the same Operations as in the list view, as well as Edit, Session Analyzer log tracking and OS Patching.

Edit

This operation allows the user to assign an identification code to a workspace and/or a description.

The code allows associating the device with an inventory item. To edit it, click on Operations -> Edit -> Code.

The Description field allows adding free text as a description or notes to the device.

When the code and/or description are defined, they will be visible in the general information block of the device, and it will be possible to filter by these fields in the list views.

Session Analyzer trace logging

FlexxAgent Analyzer logs can be configured to include or exclude information by criticality levels. From Operations -> Session Analyzer trace logging you can manage the log level change for FlexxAgent Analyzer.

These logs are stored in the directory %LOCALAPPDATA%\FAAgent\Logs.

OS Patching

This option allows managing the patching of the device that has Windows as the operating system.

Available options:

• Get pending patches: retrieves, in list format, the patches available for installation on the device.
• Get installed patches: retrieves, in list format, the patches installed on the device.
• Patch now: installs the pending patches on the device.

For all patches, Id, Installation/publication date, Severity, and the Title or name of the package are obtained.

General

The general information block of the device contains:

• Name: hostname of the device
• Status: power status (on - off)
• FlexxAgent Version: FlexxClient version number
• FlexxAgent Status: FlexxAgent execution status (running - stopped)
• FlexxAgent Last Report Date: date of the last report received from FlexxAgent on the device
• Connection Type: type of connection used by the device (ethernet - wireless)
• Subnet: network addressing
• MAC Address: MAC identifier
• Network Changes: indicates if the device has recently changed its network configuration
• Number of sessions on the device: number of user sessions established on the device in Connected or Disconnected state
• Last User: last user connected to the device in domain\account format
• Connected from: when the selected device is a VDI or similar, it shows the name of the endpoint from which the virtual device is accessed
• Connection Time: connection date
• Domain: domain to which the device belongs
• OU: organizational unit in the domain where the device's account resides

Extended

The extended information block of the device contains:

• RAM: total amount of RAM
• Cores: number of processor cores
• IP Address: IP address of the device
• OS: operating system
• Operating system: operating system version
• OS Build: operating system build number
• Uptime: time the workspace has been running since the last start or restart. Es importante tener en cuenta que si el inicio rápido (fastboot) está habilitado, el workspace solo está apagado cuando se reinicia.
• Idle Time: the time elapsed since the last input event was received in the user session. Shows 0 if the user is actively using any input device connected to the workspace.
• Last Windows Update: last patch application date
• Duración del último arranque: duración del arranque (boot) del último inicio
• Pending reboot: determines if the device has a pending reboot to apply updates.
• Google Chrome Version: Google Chrome build number, if installed.
• Microsoft Edge Version: Microsoft Edge build number, if installed.

Tabs

The tabs at the bottom show grouped specific information. The following are included:

Sessions

This tab offers a list view for the user sessions established on the device. They can be active or inactive (user disconnected).

Performance

This tab groups graphs of the main performance counters for the last two hours.

The following graphs are included:

• CPU: processor usage percentage
• Memory: amount of memory used and available
• Bandwidth Usage: amount of incoming and outgoing traffic
• UID: user input delay. Refers to the time lapse between the moment a user performs an action, such as clicking a mouse button or pressing a key, and the moment the corresponding response is displayed on the screen or executed.
• Connection Signal: signal reception percentage when the device connects via a wireless method.

At the top of the tab, a link allows direct access to the diagnostic view for the active device in Analyzer.

Jobs

All actions performed from Workspaces on one or more devices are audited in the job queue. This tab allows you to check the jobs performed for the active device without having to go to the jobs section.

Alerting

This tab shows a list of all active alerts, if any, for the active device. When a device has an active alert, a message is also displayed at the top of the screen.

Events Log

This tab presents information about the log events on the device. By default, it filters errors and only shows those with severity Error or Critical. They are retrieved from the device at 10-minute intervals.

Using the options available in the configuration, it is possible to modify the sampling time or include specific events by their ID.

Connection log

This tab contains information about the connections to the device, meaning each time a user starts or reconnects a disconnected session.

The session end date is only reported for disconnected or closed sessions; while the session remains active, the session end date will remain empty.

Windows services

This tab allows viewing the status of the services and performing operations to start, restart, or stop Windows services.

Disks

This tab offers a list view of all the partitions present on all disks identified in the system, as well as statistics on their capacity and occupation levels.

Boot history

Esta pestaña permite ver una gráfica de registros históricos del tiempo ocupado en el arranque (boot) del dispositivo.

Notifications

Allows seeing if the device has any active notifications and its configuration. When there are active notifications, a notice is also displayed at the top of the page.

Security

FlexxAgent will detect if a device has Crowdstrike Falcon installed and display the information on the EDR tab of the device detail view. There you can check the installed version, the correct or incorrect execution status, as well as the CPU and memory resource usage.

If you also want to capture detections to display them in Workspaces, you must configure the access data through API to the Crowdstrike Falcon instance in the CrowdStrike section of Level 3 -> Messaging service (IoT Hub).

Compliance

Allows viewing the status of the compliance policy configured for the active device. In the available actions at the top, by accessing the Operations button, there is the action Enforce Compliance to update this field on demand.

Group Policy (GPO)

This tab shows information about the group policies applied on the active device. Allows you to view the names of the policies as well as the verification time.

PnP Devices

This tab allows viewing at the top the PnP devices that are in an error state, which could be due to hardware or driver malfunctions or an incorrect configuration of the device or its driver.

All PnP events are recorded at the bottom of the tab. Each time a peripheral device is connected or disconnected, a record is generated in this table with the device's information.

System Summary

This tab shows system information for Windows devices. Includes:

Field	Detail
OSVersion	Operating system version number
OtherOSDescription	Additional description of the current operating system version (optional)
OSManufacturer	Nombre del fabricante del sistema operativo. In the case of Windows-based systems, this value is "Microsoft Corporation"
SystemModel	Product name given by a manufacturer to a piece of equipment
SystemType	System running on the Windows-based equipment
SystemSKU	Stock keeping unit (SKU) product information (optional)
Processor	Name, number of cores, and number of logical processors of the processor
BIOSReleaseDate	BIOS Release Date
EmbeddedControllerVersion	Primary and secondary firmware versions of the embedded controller, separated by "."
BaseBoardManufacturer	Name of the organization responsible for manufacturing the physical device
BaseBoardProduct	Manufacturer-defined part number for the motherboard
BaseBoardVersion	Version of the physical device
PlatformRole	Type of chassis where Unspecified = 0, Desktop = 1, Mobile = 2, Workstation = 3, EnterpriseServer = 4, SOHOServer = 5, AppliancePC = 6, PerformanceServer = 7, MaximumValue = 8
WindowsDirectory	Operating system's Windows directory
SystemDirectory	Operating system's system directory
BootDevice	Name of the disk drive from which the Windows operating system starts
Locale	Name Identifier of language used by the operating system
TimeZone	Name of the operating system time zone
PageFileSpace	Actual amount of disk space allocated for use as a page file, in megabytes
PageFile	Name of the page file
BIOSMode	Device boot mode (BIOS or UEFI)
SecureBootState	Secure boot mode status (Off, On)