Automate

It is the module that provides users and IT teams, through a portal, a catalog of microservices that can be executed in an automated manner, offering a self-service dashboard accessible via a browser for the user. It also offers the possibility to contact the specialized support team for any incidents, requests, or inquiries that may arise.

Thanks to the workflows developed by the Flexxible team using ServiceNow, it is possible to execute microservices based on approval flows defined with the client and proactive management in the resolution of incidents. The fact that the Automate module is based on ServiceNow also allows easy integration with customers' CRM tools, whether via email, APIs, Integration HUB, etc. In this way, end users, technical staff, and administrative personnel are in direct contact with Flexxible's operations teams.

From Automate it is possible to:

• Publicar un panel de autoservicio para los usuarios finales y los equipos técnicos.
• Contactar con los servicios de soporte de Flexxible.