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Version: 24.9

Check FlexxAgent connectivity

To validate the connectivity of FlexxAgent with the SaaS service instances and ensure its correct execution, the procedure defined here must be carried out on a test device. This must be part of the same corporate network where the devices that will receive the future deployment of FlexxAgent are hosted.

Note: This procedure only applies to Windows systems.

Creating a scheduled task​

  1. Access the Run menu (Windows + R) and type the command taskschd.msc. This opens the Windows task scheduler management console.

    run

  2. In the Actions panel, select the Create Basic Task option and name the task (it can be FlexxAgent check connectivity). You can write a description if desired, and click Next.

  3. Next, select One Time and click Next. A date picker will appear, but it is not relevant because the task will be executed manually. Click Next.

    when

  4. Select the Start a program action and click Next.

    what

  5. In the Program/script field, type or browse to the path C:\Program Files\Flexxible\FlexxAgent\FlexxAgent.exe. In Additional Arguments, type /TestMessagingEngine. Click Next.

    param

  6. Select Open the Properties dialog for this task when I click Finish and click Finish. The task properties dialog will open.

    finish

  7. Click on Change User or Group. In the text box of the pop-up window, type SYSTEM and then click Check Names. This action will check that the SYSTEM group exists to run the task under its identity. Hacer clic en Aceptar (OK) para cerrar la ventana emergente. En la ventana de propiedades, se debe seleccionar Ejecutar con los privilegios más altos en el checkbox y pulsar Aceptar.

    system

  8. In the Windows task scheduler management console, search for the newly created task FlexxAgent check connectivity. Right-click on it and select Run. It will appear as Running in the task list.

    task

  9. Select the History tab to see the progress of the task until you see the Task completed event. In case the history is disabled, it can be enabled with the Enable history for all tasks option in the right panel of the console.

Validation of results​

To review the FlexxAgent messaging engine information, access the Event Viewer and check for informational messages with the source service of FlexxAgent Service:

  1. Access the Run menu (Windows + R) and type eventvwr.msc. This command will open the Windows event viewer. On the left side, select Windows Logs -> Application.

    elapp

  2. In the list, search for the FlexxAgent Service event. If there are several, select the one reporting connectivity. This event reports the status of all connections:

    evdetail