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3 posts tagged with "FlexxAgent"

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· 3 min read

This month brings two new sections to Portal and also a new feature related to the agent. Improvements focus on strengthening security and optimizing platform use. Version 25.4 of FlexxAgent is now available.

Functionality

🚀 Analyzer in Portal: information about installed applications on devices and purchased licenses can now be viewed from Portal.

🚀 Monitor in Portal: from this new section, it's possible to view events that could affect device performance and customize predefined alerts based on each organization's needs.

🚀 Choice of FlexxAgent version: organizations can now select which version of the agent they want to use. This functionality can be configured from Portal and can be applied to reporting groups.

Improvements

🔨 New Control to Define Cron-Type Flows: besides using cron format strings and UTC time, it is now possible to define these flows graphically using a recurrence pattern and in the user's time zone.

🔨 Possibility to change report group for powered off devices: when changing the report group of a powered-off device, the action will be scheduled and applied automatically when the device is turned on.

🔨 Antivirus Detection: FlexxAgent expands the information it obtains from the antivirus of a device. Detection is automatic only on the Windows Client operating system (Windows 7 or later). On Windows Server, only Bitdefender and Windows Defender will be detected.

🔨 Audio Redirection Disabled During Remote Assistance: to protect user privacy, default audio redirection has been disabled during remote assistance sessions, preventing the operator from hearing conversations if the user is on a video call.

🔨 Second queue in Service Bus: a second queue has been added to prioritize operations responses over consumption reports. This ensures exceptional performance by assigning a dedicated queue to operations while maintaining the current queues dedicated to receiving reports from agents.

🔨 Integration with CrowdStrike: Portal integration with CrowdStrike allows automating security actions and improving response times, visibility, and protection against potential vulnerabilities on devices.

🔨 Antivirus Exclusions: exclusions have been set in more restrictive environments to ensure a good user experience.

🔨 Centralized Distribution of FlexxAgent on Chrome and Android: deploying FlexxAgent on devices with these operating systems no longer requires the APK application format. It can now be installed from Google Play.

🔨 Collapsible menu: the option to collapse the Portal's side menu has been added. Now users can pin or shrink it according to their preferences, thus optimizing screen space usage and enriching the navigation experience within the platform.

🔨 FlexxAgent version 25.4: the new version of FlexxAgent includes the mentioned functionalities and improvements.

· 3 min read

This month brings the new version 24.10 of FlexxAgent for Mac and Windows and includes multiple new features:

New Features

🚀 Startup and shutdown scheduling of workspace groups

🚀 Fishing pattern

🚀 Entra ID Workspaces Groups

Improvements

🔨 Fullscreen mode for tables

🔨 In the Tenants and Activations list, clicking a tenant's name selects the organization

🔨 It is possible to create suborganizations in client-type organizations

🔨 Organization admin users can now change remote assistance settings

🔨 New keyboard shortcut Control + K + O to return to the main organization

🔨 Delete button added in Flows

🔨 Dynamic remote assistance

· 3 min read

This month brings new functionalities, various improvements, and version 24.9 of FlexxAgent.

New Features

🚀 New roles system for greater granularity and simplification of permissions in large organizations.

🚀 New activations feature in Tenants to assess the installation of FlexxAgent.

🚀 New end-customer tenant functionality or sub-organizations to structure the organization's data into several tenants more easily.

🚀 Release of version 24.9 of FlexxAgent, covering all the new features.

Improvements

🔨 New description field at the workspace level, enabling the introduction of data that helps identify it timely.

🔨 New ability to turn on and off devices for patching (Wake on LAN).

🔨 Collection of Windows installed, pending, and failed updates at the workspace level.

🔨 Collection of 28 new fields on Windows devices.

🔨 Optimization of 400% refresh time for flows and microservices (end-user remediations).

🔨 Implementation of sorting, filtering, and exporting to all tables.