Network considerations
FlexxAgent, in its standard operation, requires a series of network requirements to connect to cloud orchestration services and supports complex network ecosystems and proxies. Before deploying the agent on the devices, it is recommended to validate that at the network level, the devices can access the defined destinations in URLs and required ports.
Regarding bandwidth usage, when FlexxAgent starts, it collects and sends an initial report of approximately 75 kb. From that moment on, it sends differential reports of roughly 3-4 kb and performs on-demand or automatic actions on the device. During the times it is performing these actions, network traffic could increase.
FlexxAgent Analyzer collects user session information, such as application and resource usage, every 15 seconds. It aggregates this information into about 35-50KB files sent to the consoles every 5 minutes.
In multi-user systems, a single instance of FlexxAgent will run, and as many instances of FlexxAgent Analyzer as there are user sessions on the system.
Required URLs and ports
In terms of communications, FlexxAgent must be able to contact the service orchestration layer hosted on the internet, which includes the following.
| URL | Scope | Port | Region | Product |
|---|---|---|---|---|
| queue***.servicebus.windows.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| flxiothub***.azure-devices.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://west-eu.agent-api.flexxanalyzer.com | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://flexxibleglobal.blob.core.windows.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://api.ipify.org | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| ra.flexxible.com | Agent – Remote Assistance | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://update.workspaces.flexxible.com/ | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://agents-weu.flexxible.com | Agent | 443 | West Europe | FlexxClient & FlexxDesktop |
| https://agents-weu.one.flexxible.com | Agent | 443 | West Europe | FXXOne |