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Version: 25.4

Sessions

The Sessions view allows you to organize, filter, search, and send operations to active user sessions.

sessions

The information displayed on the screen can be configured by adding or removing columns of information using the Column Selector and saving the filters used for future queries in the user profile.

Header filtering options​

In the upper right area of the screen, you will find tools and icons for each attribute that, when clicked, allow you to filter the list based on the following criteria:

  • Session device type: physical or virtual.
  • Session broker used: Citrix, RDP or unknown.
  • Hypervisor: Hyper-V, Nutanix, vSphere, physical or unknown.

Once the session is selected, or through multiple selection, the Operations button gives access to perform various session management tasks such as Power and connection actions or send Notifications to users. You can check the details of these functionalities in the section Actions on devices.

List filtering options​

The filtering options for the list view are available at filtering-options-in-listings.

Filter management​

Filters generated using the interface options can be saved as user filters. They are located alongside predefined filters.

Available operations​

The Operations button allows you to perform the following operations:

Session management​

The first three buttons of the Operations menu allow you to perform session management actions:

  • Log off.
  • Force log off.
  • Disconnect the session.

Remote Assistance​

Allows launching remote assistance to users in interactive mode, which requires user consent to view and take control of their session; or execute unattended remote assistance, which allows administrative access to server or self-service type devices that do not necessarily have a user on the other side of the screen.

Notifications​

Allows sending notifications to the selected devices. Notifications can be pop-up notifications or notifications that reserve a screen area.

info

In some devices with Windows 10 1903+, the Automatic Restart Sign-On (ARSO) may generate ghost sessions in the session view after an update reboot. To adjust this behavior, please refer to this guide.