Installed apps

Installed Applications shows all applications detected by FlexxAgent on the organization's devices. From this view, the user can consult detailed information about each one, including its installation and report history, as well as the total number of devices that have it installed.

The information is collected by FlexxAgent Analyzer when its process starts. From that moment, the data is updated automatically every 12 hours, as long as there is a user session started or during each log-in.

List of installed applications

The table shows the following information:

• Product name. Name of the installed application.

• Publisher. Company developing the application.

• Installed at (UTC). Date and time when the application was reported for the first time on a device (in UTC time).

• Last report (UTC). Date and time of the last report received from that application (in UTC time).

• OS. Operating system of the devices where the application is installed.

• Installation count. Number of installations recorded on the organization's devices.

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  This value does not represent the total in real time, because the installation count for each application is calculated every two hours.

• View details. Opens the detail view of the selected application.

Filters

At the top of the table is the default filter Applications, which allows listing applications according to their installation status:

• With installations. Shows applications present on at least one device.

• Without installations. Shows applications that were installed at some point but are no longer present on any device.

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  Historical data for Without installations is retained for 120 days.

Installed Apps Details

Clicking on the name of an application or the 'View details' option, you access a view with five tabs:

• Overview
• Versions
• Workspaces
• Installation history
• Report history

Overview

It shows the same information as in the main table, plus the 'Edit' button, which allows adding a free text note.

Versions

Presents a table with the following columns:

• Version. Application version number.
• Number of workspaces. Number of devices where that version is installed.
• Installed at (UTC). Date of first report of the application for that version.
• Last report (UTC). Date of last report of the application for that version.

Clicking on a version brings up its detailed view, showing the devices that have it installed and the date of its last report.

Workspaces

Shows detailed information about the devices where the application is installed:

• Name. Device Name.
• Version. Version of the installed application.
• Installation location. Path of the executable file.
• Last report (UTC). Date of the last report of the application on the device.
• Installed at (UTC). Date of the first report of the application on the device.
• Product name. Name of the installed application.
• OS. Operating system of the device.
• Report Group. Reporting group to which the device belongs.
• Last user. Last user who used the device.

Installation history

Through a graph, it shows the number of installations for each of the application's versions over a maximum period of 120 days.

When hovering over a specific date, an info box shows the number of installations corresponding to that moment.

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The installation history is updated daily at 01:30 UTC.

Report history

Displays a graph showing the number of devices that have reported a certain version number of the application over a maximum period of 120 days.

Hovering over a date shows how many devices reported on that version at that time. The version numbers are indicated below the graph as a legend.

Product name and versions

The way the version of an application is displayed depends on the manufacturer and how it manages its names and updates.

• For applications whose name does not vary between versions, the latest installed version will always be shown.

• In applications whose name includes the version number, it is possible that two different versions are shown as independent installations (for example, App 1.0 and App 2.0). This happens because the operating system interprets each name as a different application.

For this reason, when the application is updated on all devices, the previous version (in this example, App 1.0) will be included in the list of Without installations once it is no longer present on any device.

Considerations when removing a device

When a device is removed from the platform:

• Applications installed on that device are no longer counted in the Installation count column of the main table.
• If these applications continue to be installed on other devices, the value of the Installation count will decrease.
• The device will no longer appear in the Workspaces list within the application's detail view.
• If the application is no longer installed on any other device, it will be included in the list of Without installations.

Data collection and update times

The following table summarizes the collection, update, and retention intervals of the data shown in this section. These times may vary depending on the status of the devices, active sessions, and the reporting cycle of the FlexxAgent Analyzer.

Compute	Frequency	Details
Start of data collection (FlexxAgent Analyzer)	When a user logs in	Data collection begins when FlexxAgent Analyzer starts the process.
General update of Installed Applications data	Every 12 hours	Whenever there is a user session active or during each login.
Calculation of Installation count	Every 2 hours	It is recalculated periodically; it does not represent the real-time number.
Update of installation history	Once a day, at 01:30 UTC	Updates the number of installations per version shown in the graph.
Report history	Daily update (implicit, along with Installation history)	Shows the number of devices that have reported each version.
Retention of installation history and reports	Up to 120 days	Historical data is retained for 120 days.