Polls

Polls allow you to obtain the user’s sentiment or perception regarding very simple questions, trying to simplify the response mechanisms as much as possible to maximize the user response rate. The information collected by the polls is processed together with the data that makes up the WRI (Workspace Reliability Index) to build the UXI (user experience index) dashboard.

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Configuration

Polls allows you to create, modify, and delete user polls, schedule their execution, which users will receive them, and more options.

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List view

By accessing the section, you can see a list of the configured polls, if any, as well as a preview of their configuration.

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Detail view

By accessing an already created poll for modification or simply creating a new one using the button in the upper right, you can access a poll’s configuration. Configuration options include:

• Name
• Question
• Audience
• Occurrence

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Name

Defines the name of the poll, as well as the title it will have when sent to users.

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Question

Contains the question that will be asked to users; the response is determined on a scale of 1 to 5 stars.

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Audience

The audience configuration allows you to send the poll to the entire organization, to selected groups of users, or to organization groups.

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Occurrence

Occurrence options allow you to configure the poll to be sent to users only once or on a recurring basis. If recurring, the options are as follows:

• Weekly
• Monthly
• Yearly

In all cases, you can select the specific day the poll will be launched and its end date. You can also choose not to set an end date so that the poll would be launched indefinitely with the applied configuration.

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Poll execution

When execution time arrives, the users defined in the audience configuration will receive the poll. They must respond by clicking the number of stars (from 1 to 5), according to their rating. These data are processed together with the data that make up the WRI (Workspace Reliability Index) to build the UXI (user experience) dashboard.