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Workspaces

From the Workspaces list view, you can access the list of devices that make up the organization. This allows you to organize, filter, search, and send operations to the devices.

Workspaces

Filtering

The information displayed on the screen can be customized by adding or removing information columns using the Column chooser and saving the filters used for future queries in the user profile.

Header Filtering Options

At the top of the screen, tools and icons for each attribute are concentrated, allowing you to filter the list based on the following criteria:

  • Filtering by device technology:
    • Device type: Physical or Virtual
    • Session broker used: Citrix, RDP, or Unknown
    • Hypervisor: Hyper-V, Nutanix, vSphere, Physical, or Unknown
  • Filtering by device status:
    • The device has active notifications.
    • The device is off.
    • The device is in an unknown state for the broker.
    • The device is in an OK state.

Once a device is selected, or through multiple selection, the Operations button provides access to perform various tasks on the devices such as Power and connection actions or send Notifications to users. You can consult the details of these functionalities in the Available Actions section.

In My Filters there are also additional filtering options that allow selecting devices according to the applications installed on them.

List Filtering Options

Filtering options for the list view are available at List filtering options

Filter management

Filters created using the interface options can be saved as user filters and are located along with predefined filters in the My filters option

Microservice Execution

From the button >- it is possible to execute any of the microservices enabled for the organization that have System as the configured context, this allows the execution of the microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are carried out from the Portal.

Available operations

Depending on the list view from which the Operations button is activated (list view or detail view), different actions will be accessible.

operations

Operations from the list view

From the general Workspaces view, in the Workspaces module, the following operations can be performed on the filtered devices.

Power and connectivity actions

Groups actions that allow:

  • Power on: only available for devices with an associated broker.
  • Power off the device.
  • Restart the device.
  • Force power off: only available for devices with an associated broker.
  • Force restart: only available for devices with an associated broker.
  • Power on (Wake On LAN): only available for physical devices that are compatible and configured to support remote power on via Wake On LAN.
  • Log off the user.
  • Force user logoff.
  • Disconnect the user session.

FlexxAgent

Allows updating the agent on the selected devices to the latest available version.

Maintenance (drain mode)

Only available for devices with an associated broker, allows configuring maintenance mode (Citrix) or Drain (AVD), which prevents new user logins on configured hosts.

Update the workspace information

Allows forcing the update of the selected devices' data on demand, without waiting for the periodic refresh.

Enforce compliance

Forces immediate evaluation of regulatory compliance, allows evaluating compliance on the device after making necessary corrections, without waiting for the refresh time configured in the policy settings.

Force update of custom fields

Forces the retrieval of custom fields configured in settings. This option allows on-demand updating, without waiting for the refresh configured in settings.

Remote administration

Allows executing Microsoft remote connection, delivering a .rdp or .rdg file. This option is only available for environments with connections to Azure Virtual Desktop subscriptions and with the Workspaces console deployed within the same subscription (also requires Workspaces->Session Hosts network connectivity).

Remote Assistance

Allows launching remote assistance for users in interactive mode, which requires user consent to view and take control of their session or execute remote assistance in unattended mode, which allows administrative access to server-type or self-service devices that do not necessarily have a user on the other side of the screen.

Machine type

Allows defining the type of device for the selected device(s), so they can be organized in different views of the console. The available options are:

  • Workspace: It is the type of physical device used by a user. It is visible in the Workspaces section.
  • Workspace (Host of AVD session): It is the type of virtual device hosted in Azure Virtual Desktop used by a user. It is visible in the Workspaces section.
  • Server: It is the type of physical or virtual device that serves multiple users of the organization or its infrastructure. It is visible in the Servers section.
  • Hidden: Allows hiding a device from all listings.

Notifications

Allows sending notifications to the selected devices, which can be pop-up notifications or ones that reserve a screen area.

Change report group

This option allows changing the selected devices' reporting group; upon making the change, the destination reporting group's configuration will be applied, which includes:

  • Remote assistance configuration.
  • Organization users with access and/or visibility.
  • Associated patch policy.

If the user changing the reporting group on the devices has access to more than one organization, they can also "move" the devices to a reporting group of another organization.