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Polls

Polls allow obtaining the user's sentiment or perception regarding very simple questions, trying to simplify the response mechanisms as much as possible to maximize the users' response rate.

The information collected by the surveys is processed along with the data that make up the WRI (Workspace Reliability Index) to build the UXI dashboard (User Experience Indicator).

Poll Configuration​

The Polls section allows creating, modifying, and deleting polls for users, scheduling their execution, selecting which users will receive them, and more options.

List view​

polls

Accessing the section will display a list of the configured polls, if any, as well as a preview of their settings.

Detail view​

By accessing an already created poll for modification or simply creating a new one through the button at the top right, you can access the poll's configuration.

newpoll

The configuration options include:

Name​

Define the name of the poll as well as the title it will have when it is sent to the users.

Question​

Contains the question you want to ask the users, the user's response is determined on a scale of 1 to 5 stars.

Audience​

The audience configuration allows launching the poll to the entire organization, selected groups of users, or organization groups.

Occurrence​

The occurrence options allow configuring the poll to launch it to users either once or on a recurring basis. The available recurrence options include:

  • Weekly.
  • Monthly.
  • Yearly.

In all cases, it is allowed to select the specific day for launching the survey, as well as an end date for this recurrence. If no end date is required, it is also possible not to set an end date, in which case the survey would be launched indefinitely with the applied configuration.

Poll Execution​

encuesta When it's time for execution, the users defined in the audience configuration will receive the survey, to which they will have to respond by clicking on the number of stars (from 1 to 5) with which they rate their response. These data are processed along with the data that make up the WRI (Workspace Reliability Index) to build the UXI (User Experience) dashboard.