Network considerations
FlexxAgent, in its standard operation, requires a series of network requirements to connect to cloud orchestration services and supports complex network ecosystems and proxies. Before deploying the agent on the devices, it is recommended to validate that at the network level, the devices can access the defined destinations in URLs and required ports.
Regarding bandwidth usage, when FlexxAgent starts, it collects and sends an initial report of approximately 75 KB. From that point on, it sends differential reports of approximately 3-4 KB and is the process responsible for executing on-demand or automatic actions on the device. During the times it is performing these actions, network traffic could increase.
FlexxAgent Analyzer collects user session information, such as application and resource usage, every 15 seconds. And it adds this information in files of about 35-50 KB, which are sent every 5 minutes to the consoles.
In multi-user systems, a single instance of FlexxAgent will run and as many instances of FlexxAgent Analyzer as user sessions the system has.
Required URLs and ports
In terms of communications, FlexxAgent must be able to contact the service orchestration layer hosted on the internet, which includes the following.
| URL | Scope | Port | Region | Product |
|---|---|---|---|---|
| queue***.servicebus.windows.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| flxiothub***.azure-devices.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://west-eu.agent-api.flexxanalyzer.com | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://flexxibleglobal.blob.core.windows.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://api.ipify.org | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
ra.flexxible.com (starting in June 2025 it will change to ras.flexxible.com) | Agent – Remote Assistance | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://update.workspaces.flexxible.com/ | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |
| https://agents-weu.flexxible.com | Agent | 443 | West Europe | FlexxClient & FlexxDesktop |
| https://agents-weu.one.flexxible.com | Agent | 443 | West Europe | FXXOne |
| https://agents-weu.flexxible.net | Agent | 443 | West Europe | FXXOne, FlexxClient & FlexxDesktop |