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Version: 24.5

Detail view

Clicking on any record from the workspaces list opens the device details. The interface is structured into four sections:

wksdetailup

tabs

Available actions​

From the device detail view, it is possible to perform the same actions for the active device as in the list view. This includes:

  • Microservices execution.
  • The actions included in the Operations button.

Microservices execution​

From the >- button, you can run any microservice enabled for the organization that has System as a configured context. This allows the execution of microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are performed from the Portal.

Operations​

Clicking on any item in the list view will take you to the detailed device view. From here, you can also execute the same Operations as in the list view, in addition to the Edit and Session Analyzer trace logging operations.

Edit​

This operation allows the user to assign an identification code to a workspace. It is a very useful feature to differentiate the device in specific processes, such as inventory, for example. To access this option, click Operations -> Edit -> Code. The Description section allows you to detail what the assigned code refers to.

operation-edit

edit

When the code and the description are defined, they will be visible in the general information block of the device.

Session Analyzer trace logging​

FlexxAgent Analyzer logs can be configured to include or exclude information by criticality levels. From Operations -> Session Analyzer trace logging you can manage the log level change for FlexxAgent Analyzer.

operation-session-analyzer

General​

The general information block of the device contains:

  • Name: Device's hostname.
  • State: Power status (on-off).
  • FlexxAgent Version: FlexxClient version number.
  • FlexxAgent State: FlexxAgent runtime status (running - stopped).
  • Last FlexxAgent Report Date: Date of the last report received from FlexxAgent on the device.
  • Connection Type: Type of connection used by the device (ethernet - wireless).
  • Subnet: Network addressing.
  • MAC Address: MAC identifier.
  • Network Changes: Indicates if the device has changed its network configuration recently.
  • Number of Sessions on the Device: Number of user sessions established on the device in Connected or Disconnected state.
  • Last User: The last user connected to the device in domain\account format.
  • Connected From: When the selected device is a VDI or similar, it shows the name of the endpoint from which the virtual device is accessed.
  • Connection Time: Connection date.
  • Domain: Domain to which the device belongs.
  • OU: Domain organizational unit where the device's account resides.

Extended​

The extended information block of the device contains:

  • RAM: Total amount of RAM.
  • Cores: Number of processor cores.
  • IP Address: Device's IP address.
  • OS: Operating System.
  • Operating System: Version of the operating system.
  • OS Build: Operating System build number.
  • Uptime: The time the workspace has been running since it was last started or restarted. Es importante tener en cuenta que si el inicio rápido (fastboot) está habilitado, el workspace solo está apagado cuando se reinicia.
  • Idle Time: The time elapsed since the last input event was received in the user session. Shows 0 if the user is actively using any input device connected to the workspace.
  • Last Windows Update: Date of last patch application.
  • Last Boot Duration: Duration of the boot (startup) of the last start.
  • Pending Restart: Determines if the device has a pending restart to apply updates.

Tabs​

The tabs at the bottom show grouped specific information. The following are included:

Sessions​

This tab offers a list view for user sessions established on the device, which can be active or inactive (disconnected user). tabsesion

Performance​

This tab groups graphs of the main performance counters for the last two hours. tabperformance Graphs are included for:

  • CPU: CPU usage percentage.
  • Memory: Amount of memory used and available.
  • Bandwidth Usage: Amount of incoming and outgoing traffic.
  • UID: User input delay, refers to the time lag between when a user performs an action, such as clicking a mouse button or pressing a key, and when the corresponding response is displayed on the screen or executed.
  • Connection Signal: When the device connects via a wireless method, percentage of signal reception.

At the top of the tab, a link allows direct access to the diagnostic view for the active device in Analyzer.

Jobs​

tabjob All actions performed from Workspaces on one or more devices are audited in the job queue. This tab allows you to check the jobs performed for the active device without having to go to the jobs section.

Alerting​

tabalert This tab shows a list of all active alerts, if any, for the active device. When a device has an active alert, a message is also displayed at the top of the screen. header-alert

Events Log​

tabevent This tab presents information about the log events on the device. By default, it filters the errors and only shows those errors with severity Error or Critical and retrieves them from the device in 10-minute intervals.

Using the options available in the settings, you can modify the sampling time or include specific events by their ID.

Connection log​

tabconex This tab contains information about the device's connections, i.e., each time a user starts or reconnects a disconnected session.

The session end date is only reported for disconnected or closed sessions; while the session remains active, the session end date will remain empty.

Windows services​

W-Services This tab allows you to view the status of services and perform operations to start, restart, or stop Windows services.

Disks​

disks This tab offers a list view of all partitions present on all disks identified in the system, as well as statistics on their capacity and occupancy levels.

Boot history​

tabs Esta pestaña permite ver una gráfica de registros históricos del tiempo ocupado en el arranque (boot) del dispositivo.

Notifications​

tabnotifcation Allows you to see if the device has any active notifications and its configuration. When there are active notifications, a notice is also displayed at the top of the page.

Security​

FlexxAgent will detect if a device has Crowdstrike Falcon installed and display the information on the EDR tab of the device detail view. There you can check the installed version, the correct or incorrect execution status, as well as the CPU and memory resource usage.

EDRtab

If you also want to capture detections to display them in Workspaces, you must configure the access data through API to the Crowdstrike Falcon instance in the CrowdStrike section of Level 3 -> Messaging service (IoT Hub).

Compliance​

comptab Allows you to view the compliance policy status configured for the active device. In the available actions at the top, by accessing the Operations button, there is the action Enforce Compliance to update this field on demand.

Group Policy (GPO)​

tabgpo This tab shows information about the group policies applied on the active device. Allows you to view the names of the policies as well as the verification time.

PnP Devices​

This tab allows you to see at the top the PnP devices that are in an error state, which can be due to hardware or driver malfunctions or incorrect device or driver configurations. pnp At the bottom of the tab, all PnP events are recorded. Each time a peripheral device is connected or disconnected, a record is generated in this table with the device's information.