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Version: 24.5

Workspaces

From the Workspaces list view, you can access the list of devices that make up the organization. This allows you to organize, filter, search, and send operations to the devices.

Workspaces

Filtering​

The information displayed on the screen can be customized by adding or removing columns of information using Column chooser and saving the filters used for future queries in the user profile.

Header filtering options​

At the top of the screen, there are tools, icons for each attribute that allow you to filter the list based on the following criteria:

  • Device technology filter:
    • Device kind: physical or virtual
    • Session broker used: Citrix, RDP or unknown
    • Hypervisor: Hyper-V, Nutanix, vSphere, physical or unknown
  • Device state filter:
    • The device has active notifications.
    • The device is off.
    • The device is in an unknown state for the broker.
    • The device is in OK state.

Once a device is selected, or through a multiple selection, the Operations button gives access to perform various tasks on the devices like Power and connection actions or send Notifications to users. You can check the details of these functionalities in the section Available actions.

In My Filters there are also additional filtering options that allow selecting devices according to the applications installed on them.

List filtering options​

Filtering options for the list view are available at List filtering options

Filter management​

Filters created using the interface options can be saved as user filters and are located along with predefined filters in the My filters option

Microservices execution​

From the >- button, you can execute any of the microservices enabled for the organization that have System as configured context, this allows the execution of the microservices with administrative permissions on the devices. The actions of enabling, creating, modifying, or deleting microservices are performed from the Portal.

Available operations​

Depending on the list view from which the Operations button is activated (list view or detail view), access will be granted to different actions.

operations

Operations from the list view​

From the general Workspaces view, in the Workspaces module, the following operations can be performed on the filtered devices.

Power and connection actions​

Groups actions that allow:

  • Power on: only available for devices with an associated broker.
  • Power off the device.
  • Reboot the device.
  • Force power off: only available for devices with an associated broker.
  • Force reboot: only available for devices with an associated broker.
  • Power on (Wake On LAN): only available for physical devices that are compatible and configured to support wake-on-LAN.
  • Log off user.
  • Force log off user.
  • Disconnect user session.

FlexxAgent​

Allows updating the agent on the selected devices to the latest version available.

Maintenance (drain mode)​

Only available for devices with an associated broker, it allows configuring maintenance mode (Citrix) or Drain (AVD) mode, which inhibits the login for new users on the configured hosts.

Refresh Workspace info​

Allows forcing the update of selected device data on demand, without waiting for the periodic refresh.

Force compliance check​

Immediately forces compliance assessment, allows evaluating compliance on the device after making necessary corrections, without waiting for the refresh time configured in the compliance settings.

Force update custom fields​

Forces the retrieval of custom fields configured in settings. This option allows updating on demand, without waiting for the refresh configured in settings.

Remote Administration​

Allows running the Microsoft remote connection, delivering an .rdp or .rdg file. This option is only available for environments connected to Azure Virtual Desktop subscriptions and with the Workspaces console deployed within the same subscription (it also requires network connectivity between Workspaces and Session Hosts).

Remote Assistance​

Allows launching remote assistance for users in interactive mode, which requires user consent to view and take control of their session or execute remote assistance in unattended mode, which allows administrative access to server-type or self-service devices that do not necessarily have a user on the other side of the screen.

Machine type​

Allows defining the device kind for the selected devices, so they can be organized in different console views. The available options are:

  • Workspace: This is the physical device kind used by a user. It is visible in the Workspaces section.
  • Workspace (AVD session host): This is the virtual device kind hosted on Azure Virtual Desktop, used by a user. It is visible in the Workspaces section.
  • Server: This is the physical or virtual device kind that serves multiple users of the organization or its infrastructure. It is visible in the Servers section.
  • Hidden: Allows hiding a device from all lists.

Notifications​

Allows sending notifications to the selected devices, which can be pop-up notifications or screen reservation notifications.

Change reporting group​

This option allows changing the selected devices' report group; when changing, the destination report group's configuration will be applied, which includes:

  • Remote assistance configuration.
  • Organization users with access and/or visibility.
  • Associated patch policy.

If the user changing the report group on the devices has access to more than one organization, they can also "move" the devices to a report group in another organization.