Automate

It is the module that provides users and IT teams with a catalog of microservices that can be executed in an automated manner through a portal, offering a self-service dashboard accessible via a browser for the user, while also providing the possibility to contact our specialized support team for any issues, requests, or inquiries they may have.

Thanks to the flows developed by the Flexxible team using ServiceNow, it allows the execution of microservices based on approval flows defined with the client, as well as enabling proactive management in resolving incidents. The fact that the Automate module is based on ServiceNow also allows easy integration with customers' CRM tools, whether by email, APIs, Integration HUB, etc. In this way, end users, technical staff, and administrative staff are in direct contact with the Flexxible operations teams.

From Automate it is possible to:

• Publish a self-service dashboard for end users and technical teams.
• Contact Flexxible support services.