Polls
Polls allow us to get the user's sentiment or perception regarding very simple questions, trying to simplify the response mechanisms as much as possible to maximize the user response rate.
The information collected by the polls is processed together with the data that makes up the WRI (Workspace Reliability Index) to build the UXI (User Experience Indicator) dashboard.
Poll Settings
The Polls section allows you to create, modify, and delete user surveys, schedule their execution, select which users will receive them, and more options.
List view
Accessing the section you will see a list of configured surveys, if any, as well as a preview of their configuration.
Detail view
By accessing an already created poll to modify it or simply creating a new one using the button at the top right, you can access the settings of a poll.
The configuration options include:
Name
Define the name of the survey as well as the title it will have when sent to users.
Question
Contains the question to be asked to users, with responses determined on a scale of 1 to 5 stars.
Audience
The audience settings allow you to launch the poll to the entire organization, selected user groups, or organizational groups.
Occurrence
The occurrence options allow you to configure the poll to be launched to users once or recurrently. Recurrence options include:
- Weekly
- Monthly
- Yearly
In all cases it is allowed to select the specific day of the survey launch as well as an end date for this recurrence, if no end date is required, it is also allowed not to set an end date so that the survey would be launched indefinitely with the applied configuration.
Poll Execution
When the execution time comes, the users defined in the audience configuration will receive the survey, which they will have to respond to by clicking on the number of stars (from 1 to 5) they want to rate. This data is processed along with the data that forms the WRI (Workspace Reliability Index) to build the UXI (User Experience) dashboard.