Polls
Polls allow us to get the user's sentiment or perception regarding very simple questions, trying to simplify the response mechanisms as much as possible to maximize the user response rate.
The information collected by the polls is processed together with the data that makes up the WRI (Workspace Reliability Index) to build the UXI (User Experience Indicator) dashboard.
Poll Settings
The Polls section allows you to create, modify, and delete polls for users, schedule their execution, determine which users will receive them, and more options.
List view
Accessing the section, you'll see a list of configured polls, if there are any, as well as a preview of their settings.
Detail view
By accessing an already created poll to modify it or simply creating a new one using the button at the top right, you can access the settings of a poll.
The configuration options include:
Name
Define the name of the poll as well as the title it will have when sent to users.
Question
Contains the question to be asked to users, with responses determined on a scale of 1 to 5 stars.
Audience
The audience settings allow you to launch the poll to the entire organization, selected user groups, or organizational groups.
Occurrence
The occurrence options allow you to configure the poll to be launched to users once or recurrently. Recurrence options include:
- Weekly
- Monthly
- Yearly
In all cases, you can select the specific day to launch the poll as well as an end date for this recurrence. If no end date is required, you can also choose not to set an end date so that the poll continues indefinitely with the applied settings.
Poll Execution
When the execution time comes, the users defined in the audience settings will receive the poll, which they must respond to by clicking the number of stars (from 1 to 5) they want to use for their answer. This data is processed along with the data that makes up the WRI (Workspace Reliability Index) to build the UXI (User Experience Indicator) dashboard.