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Version: 24.5

Polls

Polls allow obtaining the user's sentiment or perception regarding very simple questions, trying to simplify the response mechanisms as much as possible to maximize the users' response rate.

The information collected through the surveys is processed along with the data that make up the WRI (Workspace Reliability Index) to build the UXI (User Experience Indicator) dashboard.

Poll Configuration​

The Polls section allows you to create, modify, and delete user surveys, schedule their execution, determine which users will receive them, and more options.

List view​

polls

When accessing the section, you will see a list of configured surveys, if any, as well as a preview of their configuration.

Detail view​

By accessing an already created poll for modification or simply creating a new one through the button at the top right, you can access the poll's configuration.

newpoll

The configuration options include:

Name​

Define the name of the survey as well as the title it will have when sent to users.

Question​

Contains the question you want to ask users, with their responses determined on a scale of 1 to 5 stars.

Audience​

The audience configuration allows launching the poll to the entire organization, selected groups of users, or organization groups.

Occurrence​

The occurrence options allow you to configure the survey to be launched to users either once or recurrently, with the following recurrence options available:

  • Weekly
  • Monthly
  • Annually

In all cases, it is allowed to select the specific launch day of the survey as well as an end date for this recurrence. If an end date is not required, you may also choose not to set an end date so the survey would be launched indefinitely with the applied configuration.

Poll Execution​

encuesta When the execution time arrives, the users defined in the audience configuration will receive the survey. They must respond by clicking on the number of stars (from 1 to 5) with which they wish to respond. This data is processed along with the data that make up the WRI (Workspace Reliability Index) to build the UXI (User Experience) dashboard.