Billing details

The detail of the information in Billing depends on the organization type.

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View from a partner-type organization

The billing view for a partner-type organization is divided into the following sections:

• Overview
• Tenant consumption details
• Client identification

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Overview

This tab provides information about the FXXOne subscription and the consumption associated with both the organization and its tenants. It is made up of four panels:

• Subscription
• Consumption for the organization
• Consumption of my tenants
• Total consumption

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Subscription

Shows general information:

• Contracted plan
• Billing period
• Subscription start date
• Unit price per device

The Tier value determines the price applied per device and is calculated taking into account the aggregated consumption of the partner-type organization and all its tenants. Tenants inherit the tier assigned to the organization that manages them, regardless of the plan they have configured individually.

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Consumption for the organization

Shows the number of subscribed devices belonging to the partner-type organization and the billable amount. A device will continue to count for billing purposes while it belongs to a reporting group, even if FlexxAgent has been uninstalled. To remove it immediately, see the Removing a device section.

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Consumption of my tenants

Shows the total number of subscribed devices belonging to the tenants managed by the organization, as well as the billable amount.

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Total consumption

Shows the aggregated consumption of the organization and all its tenants, along with the total billable amount.

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Tenant consumption details

This tab shows an analysis panel of device consumption for each tenant during the current billing period. The lower part includes a table with detailed information about each subscription:

• Tenant. Tenant name.
• Plan. Contracted subscription plan.
• Parent. Partner-type organization it belongs to.
• Consumption. Indicates the level of service consumption. It is based on the number of devices that have reported to Workspaces.
• Consumption date. Date on which the highest number of devices reporting was recorded.
• Unit price. Price applied per device.
• Billing period. Current billing period.
• Total. Total billable amount.

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Client identification

This tab shows the list of tenants managed by the organization and lets you assign a custom internal code to each one, which is useful for identification, classification, or integration with the organization’s own systems and processes. The table contains the following information:

• Client. Tenant name.
• Code. Unique identifier assigned by the organization. This value is editable.

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View from a client-type organization

Users with the Administrator role in client-type organizations only have access to the Overview tab.

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Overview

Shows general information about the contracted subscription:

• Contracted plan.
• Billing period.
• Subscription start date.
• Unit price per device.

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FlexxAgent consumption

FlexxAgent consumption is calculated using the maximum number of devices that have reported in Workspaces during a single day within the billing period. For a device to stop being counted for billing purposes, two conditions must be met:

• FlexxAgent must be uninstalled.
• The device must not belong to any reporting group.

If FlexxAgent remains installed, the device will be counted again as soon as it reports to Workspaces. If you want a device to stop appearing in Workspaces immediately, you must remove it manually. Otherwise, it will be removed automatically 21 days after its last report.

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Removing a device

To manually remove a device, follow these steps:

1. Go to Workspaces → Workspaces.
2. In the table, select the devices you want to remove.
3. Click Delete selected workspaces.
4. Confirm the operation in the pop-up window.