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Version: 24.5

Features

Monitor is a monitoring module based on Grafana Cloud, which allows graphical visualization of the information obtained from Workspaces and Analyzer. It queries data from the APIs and displays it in custom graphs for effective information management. Its main function is to help monitor and analyze various data sources in real-time, facilitating the interpretation and tracking of systems and applications.

Systems and Applications Monitoring​

Monitor supervises systems and applications. It can monitor the status and performance of devices linked to Workspaces, as well as the applications installed on them.

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Real-time Data Visualization​

With Monitor, you can view all Workspaces and application information in real-time. It allows you to set specific time intervals for each dashboard to emphasize particular moments. It also helps to identify and prevent errors as they occur and to analyze incidents by time intervals.

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Analysis and Reports​

One of the key features of Monitor is its ability to analyze data in detail and generate automatic reports. This is useful for understanding how resources work, making informed decisions, and improving efficiency.

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Data Sources​

Monitor can integrate with multiple data sources. This functionality allows gathering and visualizing information from different tools. Currently, by obtaining data from Workspaces and Analyzer, it can provide a complete view of systems and applications, integrating queries to observe specific data. With this integration, various benefits are obtained, such as information centralization, correlation, and flexibility in graphing.

Dashboards​

Monitor's most powerful features are its dashboards, which allow data to be visualized, analyzed, and supervised more efficiently by creating panels that display information obtained from sources on the screen.

These dashboards not only display data graphically but also offer interactivity with the user, allowing exploration of information, application of filters, and adjustment of the time range to analyze trends or patterns.

Some functionalities of the dashboards:

  • Complete customization
  • Interactive visualization
  • Share and collaborate

Alerts and Notifications​

These are configurations that monitor a specific metric and send alerts when it reaches a predefined threshold. This feature allows you to stay informed in real-time about important events and take action when necessary, facilitating intervention and minimizing the impact of potential problems before they become critical incidents.

User and Permissions Management​

User and permissions management allows controlling who can access the dashboards, what actions users can perform, or limiting access to certain data sources, helping with information security and integrity.

Some key functions in user and permissions management:

  • User groups: allows user management by groups, facilitating group-level permission management.
  • Access control for dashboards and folders: permissions can be configured at the folder or dashboard level, allowing control over who can access certain information.

Access to Monitor​

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You can access Monitor from Portal. Clicking on the module will take you to the LogIn page:

  • Select the Sign In option to log in.
  • Enter username and password.

To access and navigate through all available graphs, select Dashboards -> Monitoring.

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You can configure or manage automatic or on-demand reports by accessing Dashboards -> Reporting-Reports.

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Default Dashboards​

There are five default graphs that allow managing different environment features:

  • Technical focus
  • Windows application errors
  • Application inventory and consumption
  • Device inventory and consumption
  • Security

It is possible to adapt or create custom charts depending on the focus or use.

Use cases​

Below are a series of use cases as examples to describe the possibilities of Monitor.

Uptime monitoring​

If you need to ensure that equipment complies with usage policies, monitoring the power-on time and user login time.

With Monitor, it is possible to create detailed charts that show the power-on time of each device and the user's session start time. Additionally, it provides the option to apply filters for a clear and detailed view of devices showing high times, or to generate a periodic report with this data. All of this is useful if the organization needs to ensure that its equipment complies with usage policies.

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Application monitoring​

Requires controlling consumption on devices, supervising the use of a group of applications or a specific application.

Monitor creates graphs that gather information about consumption, application usage, versions, etc. Thanks to Monitor's dashboards, it is possible to have an overview of device usage to know how to act in response to the analysis results.

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Environmental impact assessment​

Given the significant number of copies made by the printer in the last month, it is necessary to monitor and manage the environmental impact associated with these activities, and thus take measures to reduce the carbon footprint generated by the printers.

By obtaining data from Green IT, it is possible to create monitoring and management dashboards that allow viewing the environmental impact analysis, considering factors such as color prints, black and white prints, power-on time of the device, etc.

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