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Version: 24.5

Check FlexxAgent connectivity

To validate the connectivity of FlexxAgent with the SaaS instances of the service and ensure its correct execution, the procedure defined here must be carried out on a test device. This should be part of the same corporate network where the devices that will receive the future deployment of FlexxAgent are hosted.

Note: This procedure only applies to Windows systems.

Creating a scheduled task​

  1. Access the Run menu (Windows + R) and type the command taskschd.msc. This opens the Windows Task Scheduler management console.

    run

  2. In the Actions pane, select the option Create Basic Task and name the task (it can be FlexxAgent check connectivity). Type a description if desired and click Next.

  3. Next, select One time and click Next. A date selector will appear, but it is not relevant because the task will be executed manually. Click Next.

    when

  4. Select the action Start a program and press Next.

    what

  5. In the Program/script field, type or navigate to the path C:\Program Files\Flexxible\FlexxAgent\FlexxAgent.exe. In Add arguments, type /TestMessagingEngine. Click Next.

    param

  6. Select Open the Properties dialog for this task when I click Finish and press Finish. The task properties dialog will open.

    finish

  7. Click Change User or Group. In the text box of the pop-up window, type SYSTEM and then press Check Names. This action will check that the SYSTEM group exists to run the task under its identity. Click OK to close the popup window. In the properties window, you must select Run with highest privileges in the checkbox and click OK.

    system

  8. In the Windows Task Scheduler management console, locate the newly created task FlexxAgent check connectivity. Right-click on it and select Run. In the task list, it will appear as Running.

    task

  9. Select the History tab to view the progress of the task until the Task Completed event is seen. If the history is disabled, it can be enabled with the option Enable All Tasks History in the right pane of the console.

Validation of results​

To review the information of the FlexxAgent messaging engine, access the Event Viewer and check the information messages with the source service FlexxAgent Service:

  1. Access the Run menu (Windows + R) and type eventvwr.msc. This command will open the Windows Event Viewer. On the left side, select Windows Logs -> Application.

    elapp

  2. In the list, find the event of FlexxAgent Service. If there are several, select the one that is reporting connectivity. This event reports the status of all connections:

    evdetail